How To Communicate With A Potential Employer

If you follow the ReResumeMe blog, you are aware that we are all in when it comes to using technology for a job search! Video interviews, video cover letters and social media for both researching jobs and networking are tools we fully embrace. So, with so much tech craze on our side of the fence, what advice do we give on how to communicate with a potential employer? Are you ready? The phone. Yep, I said it. No texting, no facetime, no DM’s; just the good old fashioned telephone!

Why Use The Phone To Follow Up

There are several reasons you should use the phone to communicate with a potential employer. But the primary reason is communicating via phone is unique. I know it is funny to imagine the phone as a unique tool, but it is.

We are all constantly online and appreciate the ease of digital communication. It is easy to type a note and press send. It is less intimidating, more rehearsed and frankly more comfortable for most people.

When job searching everyone takes the same route. You surf the web, upload your resume to a job opening and press send. Then, your resume ends up in a pile with thousands of other qualified and unqualified candidates. The odds of getting lost or overlooked in the pile is huge!

So, to stand out and pursue an opportunity you are excited about, get to dialing! Still not convinced? Continue reading and you will agree, the phone is a must for a successful job search.


Calling someone on the phone takes effort. It shows you are engaged with your search, truly interested in the organization and sincere in making a personal connection.

Talent acquisition teams and hiring managers are inundated with online applications and emails from recruiters and candidates. By adding your email to the pile, you become one of bunch. Calling via phone, even if you are leaving a voicemail, makes it personal. You are no longer just a piece of paper that can easily be ignored or tossed in the trash.

Professional Presence

Connecting via phone allows you to exhibit your professional communication skills. Getting an audience with a hiring manager or talent acquisition gives you the opportunity to continue to build professional rapport.

Whether you leave a voicemail or connect person to person, focus on delivering concise communication and reach out with a specific purpose. Be certain to mention a timeline to check back in and then follow up accordingly. Doing so shows you are able to prioritize your schedule and stay on track.

Stay Plugged In

Opening the lines of communication with a hiring manager or talent acquisition team allows you to maintain a better grasp on the overall hiring process. Even when your phone call is returned with the purpose of delivering bad news, at least you know where you stand. If you remain one of the masses in a pile of emails, it is easier for the company or hiring manager to delay providing an update, next steps or closure to the interview process.

When Should You Email or Text or Limit Phone Calls

While the phone drives engagement and increases your chances of landing an interview, there are times when you should communicate with a potential employer via email or text. For example, if a potential employer reaches out to you via text or email and requests electronic communication, you should follow their request.

You should also follow up via email after every interview. A personalized thank you note emailed to the individuals you interviewed with sets the tone that you are engaged, interested and understand professional expectations.

Finally, be judicious with the frequency of your calls. Do not call daily or even weekly. Make an initial contact and follow back up two or even three weeks later. If you become a stalker, you might as well not apply for the position! Use common sense when reaching out to a potential employer; regardless of the tool you choose to communicate with!

Still Have Questions About Interviewing and Job Searching

Having spent our careers helping professionals navigate the job market, we understand it is difficult for candidates to clearly understand what strategies work best. Partnering with an Industry Certified Career Coach who has experience in your field you will create a unique, actionable plan to effectively job search and sail through hard to answer interview questions. Stop struggling to put the pieces together. Get Started Now!

About The Author

Recognized nationally as an industry leader in resume writing and career coaching, Jeanna McGinnis, CPRW is a Founding Board Member at ReResumeMe and AVP, Career Strategy at A Players Executive Search Group Inc. Leveraging more than 15 years of experience directing hiring practices for multiple Fortune 100 companies, Jeanna and her team are refreshing how busy professionals brand, market and drive their careers. Please connect with Jeanna on LinkedIn or the ReResumeMe team on Twitter to simplify your career with updates on careers, job search and resume best practices!